Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role:
The Director is responsible for the administration and support of clinical and service programs within their clinical unit(s). The Director functions as the administrative nursing leader with 24-hour accountability for care delivery, working closely with the Assistant Nurse Managers and Nurse Educators to direct all patient care and staffing activities including budget formulation and monitoring for the nursing unit(s). He/She ensures the effective daily operations of the nursing unit(s) on a 24/7 basis by monitoring all activities necessary to provide consistent, high quality patient care, including staffing, equipment, supplies and services. The Director has knowledge of the policies, procedures, and regulations that govern nursing practice and must exercise sound, independent judgement in adapting and applying leadership and clinical principles to specific situations. The Director relies on experience, judgment and collaboration to plan and accomplish goals. Assists in the advancement of the professional practice environment by collaborating in setting the NGHS nursing strategic direction and focusing on activities that support the Nursing Strategic Initiatives. Provides nursing executive support for Professional Nursing Governance and the NDNQI quality workgroups including mentoring and coaching team members in their professional participation. Assists with overall clinical governance and other projects as assigned.
Minimum Job Qualifications
Licensure or other certifications: Licensed to practice as an RN in Georgia. National certification in either a clinical or leadership specialty.
Educational Requirements: A degree in Nursing (either BSN or MSN) and a Masters Degree, either in Nursing or other if possessing a BSN within three (3) years of hire.
Minimum Experience: Six (6) years experience in practice of professional nursing in an acute care facility. Successful experience in a nursing management, supervisory or comparably related professional experience position.
Other: Professional organization membership within one month of hire into the role.
Other: Officer in local, state and/or national professional organization.
Job Specific and Unique Knowledge, Skills and Abilities
Strong interpersonal skills, including the ability to work effectively with a variety of professional and paraprofessional staff; Ability to work effectively in a dyad Nurse-Physician leader relationship
Excellent communication skills, including the ability to communicate orally with a variety of people, answering questions and explaining information and decisions; Ability to give oral and written instruction in exact detail; Skill in preparing written reports
Proactive, engaged, visible leader recognized as having excellent follow through on issues impacting care delivery
Excellent customer service skills, including the ability to effectively listen and provide service recovery as indicated
Effectively honed critical thinking skills with decisive judgment and the ability to work with minimal supervision in a fast paced clinical environment
Ability to plan, organize, direct, and evaluate activities related to patient care
Ability to be a strong take charge leader to develop team work
Skill in developing annual operating and capital budgets, with ongoing monitoring; Ability to understand and maintain financial records and to prepare staff and budget reports
Skill and ability to instruct, direct, and evaluate employees, including directing the training of professional and nonprofessional personnel
Skill in supervision (e.g. hire, train, assign and review work, motivate, prepare performance evaluations and effectively handle disciplinary actions)
Skill in tailoring communication and performance feedback to the individual employee.
Skill in coordinating patient care services with other departments.
Skill/competency in use of computer software program/systems impact unit performance/management. Computer Literacy- Kronos, Bidshift, Quadramed, Excel, MS Word, Lawson VIP, Accudose
Essential Tasks and Responsibilities
Participates in strategic and operational planning and implements objectives reflective of organizational philosophies, mission, and values. In conjunction with the Executive Director and in partnership with dyad Physician leader, provides a strategic direction for the unit(s) and is accountable for the achievement of strategic and tactical goals and objectives. Develops annual goals and objectives for the unit(s) consistent with the strategic planning and direction set by the CEO, COO & CNE. Coordinates the development and implementation of financial plans consistent with the overall mission and strategic direction of NGHS.
Accountable for ensuring Nursing care delivery in clinical care areas according to established Nursing standards of care. Directs and coordinates the day-to-day operational activities of the unit(s), ensuring smooth and effective patient flow throughout the system. Ensures that appropriate levels of qualified (clinical, technical, and customer-oriented) personnel are employed on the unit(s) to provide quality patient care. Works effectively with Medical Staff dyad partner in jointly establishing unit-based patient care pathways and protocols, and monitors for continuous quality improvement opportunities.Actively monitors the quality of care delivered on the unit(s), including performance improvement activities, clinical metrics and any risk management activities related to clinical care and/or overall departmental operations. Reviews quality and performance reports to ensure accuracy of data. Actively researches variances and develops appropriate action plans when indicated to reach clinical and financial goals. Oversees various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations, and other related activities.
Cost effective use of human and material resources to ensure financial viability of division and organization. Develops annual strategic workforce plan taking into consideration the number, experience level and skill mix of staff needed for the patient population served on the unit(s). Works with Nursing Financial Business Manager to develop annual staffing plan.Develops annual operating and capital budgets for the unit(s) with particular attention paid to the labor budget, ensuring appropriate benchmarking targets are set to provide for adequate nursing personnel to provide high quality, safe patient care. Monitors monthly income and expense statements and bi-weekly labor productivity reports to ensure appropriate resource utilization of labor and supplies in the delivery offiscally responsible and efficient care
Responsible for overseeing a wide variety of regulatory, administrative, and fiscal activities, both internally and externally. Implements policies and procedures established by the CEO, COO and CNE as they relate to nursing services. Develops and recommends new policies necessary to enhance nursing care and service. Ensure that all operational aspects of the unit(s) are in compliance with the standards of appropriate accreditation and licensing agencies. Maintains required unit records, reports, and statistics for administrative purposes, and ensures compliance with established policies, procedures, objectives, quality controls and regulatory standard and requirements. Ensures that reports and records are accurately completed and processed according to established time frames (performance appraisals, payroll records, personnel action forms, RL6 variances).
Weight Lifted: Up to 50 lbs, Occasionally 0-30% of time
Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Northeast Georgia Health System (NGHS) is a not-for-profit community health system dedicated to improving the health and quality of life of the people of Northeast Georgia. Through the services of a medical staff of more than 600 physicians, the residents of northeast Georgia enjoy access to the state's finest and most comprehensive medical services. It is our mission to improve the health of our community in all we do.